Privacy Policy

Effective date: November 2, 2025

PixelPump ("we", "our", "us") operates the PixelPump website and mobile applications (together, the "Services"). This Privacy Policy explains what information we collect and how we handle it.

1. What we collect

Minimal collection only. We do not collect personal information from users beyond the limited anonymous usage data as described below.

Website

When you visit our website we collect only automatic analytics data for the purpose of understanding site usage and reliability. This includes information such as:

These analytics are collected automatically and do not include personal identifiers unless you explicitly provide them via another channel. We do not request or store contact information, account information, or other personal data on the website.

Mobile apps

In our mobile apps we do not collect user data beyond what is automatically collected by the platform (for example, Apple) and by standard crash/analytics frameworks you opt into via the device or app store, as well as anonymous usage data (such as button clicks.)

2. Cookies & tracking

Our website may use cookies or similar technologies solely to support the automatic analytics described above and to operate the site. These cookies are limited to session identifiers and analytics. You can control or disable cookies through your browser settings; doing so may affect site functionality.

3. Third-party services

We may use third-party analytics or crash-reporting services to process aggregate usage and diagnostic data. Those providers may collect technical data on our behalf; please refer to their privacy policies for details. We do not share personal information for marketing or advertising purposes.

4. No sale of personal data

We do not sell personal information.

5. Data retention

Automatic analytics and diagnostic data are retained only as long as necessary for analytics, troubleshooting, and improving the Services. Aggregate, anonymized data may be retained indefinitely for trend analysis.

6. Security

We take reasonable measures to protect the limited data we collect. However, no system is completely secure. If applicable law requires notice of a breach, we will comply with the law and notify affected users as required.

7. Children

Our Services are not intended for children under 13. We do not knowingly collect information from children.

8. Contact

If you have questions about this policy or our data practices, contact us at support@pixelpump.uk.